Tennessee Privacy Notice

Last updated: February 1, 2026

This Tennessee Privacy Notice applies to residents of Tennessee and supplements our Privacy Policy. It describes how Grainsimple collects, uses, and discloses personal information through our website and services, and explains certain privacy rights that may be available under applicable Tennessee law.

Merchant Information
Store name: Grainsimple
Address: 404 Carter Rd, Clarksville, Tennessee 37042, United States
Phone: +1 346-332-1912
Email: info@grainsimple.com
Service hours: Monday to Friday, 9:00 AM to 6:00 PM (Central Standard Time, CST)

  1. Scope
    This notice covers personal information collected when you visit our website, place an order, contact customer support, or request a return/refund. Some rights described below may apply only in specific situations and may be subject to verification and legal exceptions.

  2. Personal Information We Collect
    Depending on how you interact with our store, we may collect:

  • Contact details and identifiers (name, email, phone number, shipping/billing address, IP address)

  • Order and transaction details (items purchased, order history, shipping and return/refund details)

  • Customer support communications (messages you send us and information you provide)

  • Device and usage data (browser type, pages viewed, interactions)

  • Cookies and similar identifiers used to operate and improve the site
    Payment information note: payment card information is generally processed by payment processors. We may receive limited transaction details (such as payment method type and confirmation) to administer your order.

  1. How We Use Personal Information
    We use personal information to:

  • Process orders and payments

  • Provide shipping, delivery coordination, and tracking when available

  • Handle returns, refunds, and customer service requests

  • Communicate with you about your order and service requests

  • Maintain site functionality, perform analytics, and improve user experience

  • Detect, prevent, and investigate fraud, misuse, and security incidents

  • Comply with legal obligations and enforce our policies

  1. How We Disclose Personal Information
    We may disclose personal information to service providers and partners for business purposes, such as:

  • E-commerce platform services (for example, Shopify)

  • Payment processors

  • Shipping carriers and logistics providers

  • Customer support, analytics, and website service providers
    We may also disclose information when required by law, to protect rights, or to prevent fraud and maintain security.

  1. Advertising, Cookies, and Opt-Out Choices
    We may use cookies or similar technologies to support core site features, measure performance, and improve shopping experience. Depending on your browser settings and technologies in use, some cookie-based activities may be considered targeted advertising under certain state privacy frameworks.

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

  1. Rights for Tennessee Residents
    Where applicable and subject to verification and legal exceptions, Tennessee residents may request:

  • Access to personal information we maintain about you

  • Correction of inaccuracies in personal information

  • Deletion of personal information, as permitted by law

  • A portable copy of certain personal information

  • To opt out of certain processing activities, such as targeted advertising, sale of personal information, or profiling in furtherance of decisions that produce legal or similarly significant effects (as applicable)

  1. Appeals
    If we deny your request, you may appeal the decision by replying to our response or contacting us using the methods in Section 8. We will review the appeal and respond within the timeframe required by applicable law.

  2. How to Submit a Privacy Request
    To submit a request, contact us:

To help us verify your request, please provide the email address used to place an order and your order number (if applicable). We may request additional information to confirm your identity and protect your account.

  1. Non-Discrimination
    We will not discriminate against you for exercising privacy rights. However, certain requests may limit our ability to provide specific services (for example, fulfilling an order or providing customer support) where the information is necessary for those purposes.

  2. Updates to This Notice
    We may update this Tennessee Privacy Notice from time to time. The “Last updated” date indicates when changes were made.